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Who We Are

Lake Shore Behavioral Health, Inc. provides a comprehensive array of treatment and rehabilitation services to promote self-sufficiency, wellness and recovery, and an enhanced quality of life for individuals with mental health and addictive disorders.  For more than 40 years, Lake Shore has built its reputation as an exceptional provider of mental health and substance abuse services at licensed locations throughout Erie County.

Lake Shore Behavioral Health, Inc. focuses on providing effective, accessible, and culturally-sensitive services.  The agency delivers a full range of services to a diverse, multicultural consumer population.  For many years the organization has placed a strong emphasis on serving Hispanics through employing a cadre of fully bilingual, bicultural staff.  

Lake Shore currently operates licensed programs which include outpatient mental health and substance abuse clinics, Personalized Recovery Oriented Services (PROS), Homeless Outreach and Supported Housing Services, Health Home Services, OnTrack NY, Assertive Community Treatment (ACT) and Vocational Services. Lake Shore also operates a 22-bed residential treatment program for pregnant and parenting women and their children and a 16-bed Safe Haven residence for chronically homeless individuals with mental illnesses.

Lake  Shore Behavioral Health, Inc. was incorporated as a 501 (c )(3) nonprofit corporation in 1972.  It operates programs licensed by the New York State Office of Mental Health and the New York State Office of Alcoholism and Substance Abuse Services.

Vision Statement

All residents of Western New York will have easy access to a full continuum of high quality behavioral health treatment and recovery services, which they can utilize without fear of stigma or discrimination.

Mission Statement

Lake Shore Behavioral Health, Inc. promotes self-sufficiency, wellness and recovery, and an enhanced quality of life for all individuals with mental illnesses and addictive disorders by providing effective, accessible and culturally sensitive services.

Our Beliefs

  • Mental illness and addictive disorders are treatable disorders from which individuals can recover.
  • Persons with mental illnesses and addictive disorders can have a high quality of life, with proper rehabilitation and supports.
  • Quality behavioral healthcare is person-centered and holistic.
  • Public advocacy is necessary to combat the stigma of mental illness and addictive disorders.
  • Inclusion of peers, families and significant others in services promotes successful outcomes.
  • Partnerships must be established with all who have a stake in an individual's recovery.
  • Services must be culturally relevant and sensitive.
  • Services must be delivered in an effective and cost-efficient manner.
  • Services must be integrated into the community to be effective.
  • Our staff is our most important asset.
  • New and innovative programs must be explored to achieve improved outcomes in the future.
  • Integration of health care and behavioral health services is necessary.
  • Collaborative efforts offer opportunities to improve services and achieve greater efficiencies.