Assertive Community Treatment (ACT)


1050 Niagara Street, Buffalo (716) 856-2587
33 Church St., Fredonia (844) 675-1348
21 East Third St., Suite 210, Jamestown

Assertive Community Treatment (ACT) is an evidence-based practice model designed to provide treatment, rehabilitation and support services to individuals who are diagnosed with a severe mental illness and whose needs have not been well met by more traditional mental health services. 

ACT is a fully mobile team of mental health professionals who provide a wide range of community-based treatment and rehabilitation services to persons with serious and persistent mental illnesses. ACT teams are multi-disciplinary and include members from the fields of psychiatry, nursing, psychology, social work, substance abuse and vocational rehabilitation. Based on their respective areas of expertise, the team members collaborate to deliver integrated services of the recipients’ choice, assist in making progress towards goals and adjust services over time to meet recipients’ changing needs and goals.  The staff-to-client ratio is small at one staff for every ten clients.

ACT teams deliver comprehensive and flexible treatment, support and rehabilitation services to individuals in the natural living settings rather than in hospital or clinic settings. This means interventions and skills teachings are carried out where support is needed at the locations where individuals live, work and socialize. ACT teams share responsibility for the people they serve and use assertive engagement to proactively engage individuals in treatment.

Eligibility for ACT Services:

  • At least 18 years old
  • Must have a Primary Axis 1 Psychiatric Diagnosis such as Schizophrenia or Bipolar Disorder
  • At least 2 psychiatric hospitalizations over the past 2 years
  • History of failing to link and maintain linkage to less intensive mental health services in the community

For referral and additional information about ACT services please visit:
Erie County Department of Mental Health 

All referrals are made through the internet at:

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